As it turns out she did side with me after all. I totally unexpected it
but
it happened. Guess I did my job the way she wanted me to. That's a good
thing :)
--
Daisy
"MelMenzies" <author@[EMAIL PROTECTED]
> wrote in message
news:64e8a4c6-cd4c-43f2-a3b3-c78162de771f@[EMAIL PROTECTED]
> Hi Daisy,
> I had a day like that last weekend. It really got to me. I even had
> a weep about it. The person was someone I've known for years but
> always had a cold shoulder from her. I was determined to ask about
> her and her Dad and all I got was one word answers. But something in
> me wouldn't let go. I asked about her Dad, got the one word, and then
> I waited - until she was forced to say something more. When she did
> say something (nasty!) I told her about my Dad whose world has closed
> down because he's lost everything - his sight, his hearing and most of
> his mind through dementia. The bit of mind he's still got is just
> enough for him to know what he's lost. It would be better if he'd
> lost it all! I'm not sure that it made any difference to the person I
> was talking to, but it made me feel better, and I'm determined to keep
> at it with her.
>
> Then I remembered that I'd read a newsletter from a lovely man called
> Cec Murphey (can't remember his website, but googling his name would
> get him). He said we all get people like that in our lives from time
> to time and that we have to think of them as 'grace-builders' i.e. the
> more nasty they are, the more grace we can show.
>
> Just be your lovely self with your boss. She knows you and values
> your work. She doesn't know this customer. Who's she going to side
> with? You! Love Mel
> Mel Menzies - author of A Painful Post Mortem
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